| 000 | 00455nam a22001577i 4500 | ||
|---|---|---|---|
| 001 | SXC028014 | ||
| 005 | 20260819093826.0 | ||
| 008 | 260101s2004 ii 000 0 eng d | ||
| 082 |
_a658.45 FIN-T _222 |
||
| 100 | _aFinch, Lloyd | ||
| 245 | 1 | 0 |
_aTelephone courtesy and customer service / _cFinch, Lloyd |
| 260 |
_a _bViva Books Pvt. Ltd., New Delhi, _c2004 |
||
| 300 |
_ap. ; _c22 cm. |
||
| 650 | 0 | _aCommunication in management | |
| 999 |
_c21431 _d21431 |
||
| 020 | _a9789995547608 | ||