Sweta Mishra, Ed. <br/><br/>
Citizen-centric public systems / 
Sweta Mishra, Ed. 
 -  Dorling Kindersley (India) Pvt. Ltd, Pearson Education, Delhi,  2012 
 - p. ;  22 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration
<br/><br/><label>Dewey Class. No.: </label>350 SWE-C