00426nam a22001457i 4500001001000000005001700010008004100027082002200068100002100090245004900111260004400160300001700204650004100221020001800262SXC02804220260819093826.0260101s2006    ii            000 0 eng d  a658.812 ALE-K222  aAlexander, James10aKeeping clients for life /cAlexander, James  abJaico Publishing House, Mumbai,c2006  ap. ;c22 cm. 0aCustomer relations; Sales Management  a9780470320891